Using Service Line Management to Achieve Superior Performance and Customer Satisfaction
Session #: 836-04 Presenter(s): Susanna Krentz Session Length: 1:30 hr Event: 2006 HFMA Spring Summit Date: February 26-28, 2006
During this session, you'll determine how to properly position your organization's services by swapping the physician specialty model of service line management for a patient-flow/consumer-driven approach.