You'll Learn
How to use tools and methods to objectively self-assess the comprehensive revenue cycle processing outcomes and to solicit patient feedback regarding current processes and input for desired changes.
The results of patient focus group research and what it tells us about the revenue cycle process.
Specific steps and strategies to fast-track and implement the new revenue cycle process and organizational model.
Techniques to achieve organization-wide commitment to implementing the financially and clinically integrated models.
How to avoid traditional change obstacles by assessing organizational change readiness and identifying and mitigating risk.