After this session, you will be able to:

Identify strategies to improve patient understanding of and cooperation with meeting their financial obligations.

Implement approaches providers are using to improve the patient experience throughout the revenue cycle.

Put PATIENT FRIENDLY BILLING® project strategies in place to address consumer-directed healthcare plans.

Understand how the Patient Friendly Billing project can impact the areas of pricing transparency, simplifying pricing and payment structures, patient payment expectations and terms, patient access and scheduling and human resources.