You'll Learn
What new tools are available for front-end staff and how they can be successfully integrated into the workflow.
The science of risk assessment and how it affects point-of-service and follow-up collection workflows.
Why new charity policies brought on by lawsuits require automated "non-discriminatory" tools.
How to use Key Performance Indicators to measure the success of new front-end tools.
The software available to perform demographic validations and risk assessments and develop discounts for the uninsured.
Techniques to use ROI to build a case for revamped front-end workflow.