All hospitals want to produce better results. In the healthcare industry, there is a need for information that is beyond the capabilities of most hospital legacy financial systems. Anecdotal evidence from hundreds of training classes over the past ten years suggests that many healthcare organizations (hospitals, skilled nursing facilities, home health agencies and physician practices) are not acquiring the tools or using proven techniques that are readily available to help them improve their operations. This class is designed to highlight those tools and techniques that are available and provide value-added information to healthcare organizations. Furthermore, it is past time that hospitals recognize that these tools and techniques are not a luxury--they are a necessity. Hospitals that do not have these in their management toolkits are missing out on the opportunity to go well beyond their current results.